Crypto.com Exchange is a centralized trading service within the wider Crypto.com platform. The company was founded in 2016. The Exchange uses account-based access and holds deposited assets through a hosted custody system until a customer withdraws them to an external blockchain address.

Registration and verification

A new Exchange account uses email and phone verification followed by identity checks. Crypto.com states that customers may need to provide personal information, identification, and a verification photo before all account features become available.

The App and Exchange are related but distinct

Crypto.com operates several interfaces and services. Features, balances, eligibility, and terms should be checked for the exact product rather than assumed to be identical across the ecosystem.

Trading products and account tools

The Exchange provides spot trading and, where permitted, additional tools such as margin or derivatives products, trading bots, sub-accounts, deposits, and withdrawals. These features are separate from the Crypto.com App and may have different eligibility rules.

Regional availability and restrictions

Crypto.com publishes regional availability and geo-restriction pages. Access to the web platform, Exchange App, login methods, and individual trading products can vary by jurisdiction. Readers should confirm the exact product and legal entity serving their location.

Verification does not make every feature available

Completing identity checks establishes account eligibility, but product access can still depend on jurisdiction, customer classification, and the current rules for a specific market.

Sources

  1. Crypto.com — About us
  2. Crypto.com Help — Registering an Exchange account
  3. Crypto.com Help — About the Exchange App
  4. Crypto.com Help — Web availability